Refrigerated Fulfillment

Crystal Creek provides turnkey, multichannel refrigerated fulfillment solutions custom fit to your business. We specialize in shipping temperature sensitive products to your customer’s doorstep and are #1 for reliability and order accuracy. Our refrigerated fulfillment centers store your products until orders are picked, packed, and shipped. By partnering with us, your company will reduce its operating, overhead, and infrastructure costs; perform efficiently with fewer employees; and let you focus more energy on your business.

National System of Refrigerated Fulfillment Centers

Strategically placed refrigerated fulfillment centers give you the capability to reach your customers wherever they may be – fast! Our refrigerated-capable facilities in include Reno, NV; Ferndale, WA; and Richmond, VA. Refrigerated shipping is available year-round. We are #1 for reliability and order accuracy.

Low Shipping Rates

Crystal Creek has negotiated low rate contracts with major national carriers as well as regional and international carriers. This means you can enjoy the most cost-efficient shipping methods while thrilling your customers with fast delivery times.

Order Fulfillment, Including Samples

From ecommerce order fulfillment to shipping sales samples, Crystal Creek has the expertise, facilities, and staff to ship your products, samples, and more to their destinations with a high degree of reliability and accuracy. You can count on us to get the job done, and get it done right! We do respectfully request a minimum monthly billing of at least $15,000 which includes storage, shipping boxes, logistics, carrier shipping, and other services you utilize.

Premium Account Support for the Best Customer Service

World-Class Account Support

Crystal Creek provides premium administrative support, with dedicated account managers that will handle all aspects of your account with expertise and professionalism.

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Robust Order Management System

Included with all fulfillment services is our comprehensive order management system, VeraCore. This hosted solution allows you to securely monitor orders and inventory 24/7 on any device, anywhere. Numerous reports will empower you with real-time data on your orders, inventory and more. With complete integration between VeraCore and your shopping cart, including the ability to post tracking back to your shipped orders, your needs will be covered.

Easy Setup

Internet integration with most shopping carts and same day order processing make shipping orders with Crystal Creek easy! Our agile and scalable shipping lines can meet your growing and changing business needs. Returns processing and storage can also be included with fulfillment.

Green Fulfillment and Environmentally Friendly Services

Environmentalism

When it comes to the environment, Crystal Creek stands out as an innovative leader in sustainable fulfillment logistics. Our environmentally friendly operations, biodegradable perishable packaging, and carbon neutral shipping are helping to ease impacts in an otherwise carbon-intensive industry. We are dedicated to finding solutions to keep your perishable products safe in transit while protecting the Earth, reducing waste, and reducing your company’s carbon footprint.

Social Responsibility

Crystal Creek is a Certified B-Corporation! B Corps meet the highest standards of verified social and environmental performance, public transparency, and legal accountability, and aspire to use the power of markets to solve social and environmental problems. We wanted an unshakable foundation to guide our growth and protect our values. This foundation encourages us to be active in our community, prioritize our employees, and protect the environment. We feel that business is about so much more than profit, it’s about making a difference in the world.