A Look Inside Online Consumer Expectations

September 7th, 2019

DotCom Distribution’s 2019 eCommerce Consumer Study
For Dotcom Distribution’s survey over 1,200 shoppers nationwide were asked how the evolution of eCommerce has altered their expectations. The percentages below follow the reasons why the consumers purchase from certain brands and companies.

93% Free Return Policy
62% Free Shipping
62% Sustainable Packing Materials
59% Buy Online, Not In-Store

Crystal Creek Logistics prides itself on offering tested and approved sustainable packaging solutions to all of our clients!

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