Reverse Logistics
August 21st, 2017
Maintaining Customer Loyalty
Maintaining customer loyalty is important, and one of the best ways to ensure your customers come back, involves targeting the process of returns. Making it easy and painless for customers to return products back to you should be just as important as shipping the product to the customer.
UPS’s “The 5 R’s of Reverse Logistics” has some great tips to help your company maintain customer loyalty, and even make returns profitable!
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