We couldn't be happier with the fulfillment services provided by Crystal Creek Logistics. Cathy, Mike and Lin have created a company that has the unique balance of having the capabilities of a large corporation, and the customer service of a boutique family run business. As a rapidly growing e commerce company, the most important thing to us when it comes to fulfillment is flexibility. At any moment the next media feature or promotion could lead to a large influx in sales. Normally this pressure would drive an in house operation crazy, but Crystal Creek Logistics makes it look easy. They have passion plus the experience it takes to deliver real results. They've literally saved our rear-ends many times and for that we'll be eternally grateful. We are their biggest fans and highly recommend their services.
Dhrumil Purohit - Operations & Team Lead, The Clean Program
Cathy Hayward-Hughes and her team at Crystal Creek Logistics have been capably managing our company packing and shipping for many years. I attribute much of the success of our business to the excellent job they do. The entire Crystal Creek team has a “can-do” attitude and pro-active approach to problem-solving. They understand that their own success relies upon the success of their customers and do their best to promote it. In the past this has included helping us figure out money-saving packing and shipping policies, procedures, and solutions. I honestly don’t know where we’d be without Cathy, Lin, Mike and the great crew at Crystal Creek Logistics. I highly recommend them to anyone with pick and pack needs!
Randy Hartnell - Founder & President, Vital Choice Wild Seafood & Organics
When we started working with Crystal Creek Logistics, it was our first experience in outsourcing warehousing and fulfillment. In comparison with other companies we interviewed, what really stood out in our minds was Crystal Creek’s remarkable commitment to delivering incredible customer service. They truly do consider themselves an extension of their customers’ teams, and that belief is reflected in everything that they say and do. Not only have Mike, Lin and the team been incredibly responsive and resourceful in helping us to optimize our shipping, but they’ve also gone out of their way to get to know our industry and proactively connect us with potential customers, partners and resources in order to help grow our business. Best of all, Crystal Creek can easily scale their operations to grow with us, so we’re building a solid foundation for the future.
Jill Cartwright - Founder, Go GaGa
Reference Crystal Creek mentioned in an article published in the Wall Street Journal;
Mike, the business seems to be growing as we had hoped. Sometimes plans and hard work can succeed... And I have to say your team at CCL has been an important part of it. They promised to always 'have our back', and they have never failed to be diligent and sincere in their care for our fledgling company. We deeply appreciate your team's unquestionable honesty and hard work, especially when we've needed their flexibility, creativity, or patience as we learn and improve Beercandy Inc. I feel Shelby especially has been right at my side every day. Thanks very, very much.
Steve and I wish you and all of the Crystal Creek team a sweet holiday season and a wonderful new year.
Susie of Beercandy Inc.