Cathy Hayward-Hughes and her team at Crystal Creek Logistics have been capably managing our company packing and shipping for many years. I attribute much of the success of our business to the excellent job they do. The entire Crystal Creek team has a “can-do” attitude and pro-active approach to problem-solving. They understand that their own success relies upon the success of their customers and do their best to promote it. In the past this has included helping us figure out money-saving packing and shipping policies, procedures, and solutions. I honestly don’t know where we’d be without Cathy, Lin, Mike and the great crew at Crystal Creek Logistics. I highly recommend them to anyone with pick and pack needs!
Randy Hartnell - Founder & President, Vital Choice Wild Seafood & Organics
When we started working with Crystal Creek Logistics, it was our first experience in outsourcing warehousing and fulfillment. In comparison with other companies we interviewed, what really stood out in our minds was Crystal Creek’s remarkable commitment to delivering incredible customer service. They truly do consider themselves an extension of their customers’ teams, and that belief is reflected in everything that they say and do. Not only have Mike, Lin and the team been incredibly responsive and resourceful in helping us to optimize our shipping, but they’ve also gone out of their way to get to know our industry and proactively connect us with potential customers, partners and resources in order to help grow our business. Best of all, Crystal Creek can easily scale their operations to grow with us, so we’re building a solid foundation for the future.
Jill Cartwright - Founder, Go GaGa
Reference Crystal Creek mentioned in an article published in the Wall Street Journal;
Mike, the business seems to be growing as we had hoped. Sometimes plans and hard work can succeed... And I have to say your team at CCL has been an important part of it. They promised to always 'have our back', and they have never failed to be diligent and sincere in their care for our fledgling company. We deeply appreciate your team's unquestionable honesty and hard work, especially when we've needed their flexibility, creativity, or patience as we learn and improve Beercandy Inc. I feel Shelby especially has been right at my side every day. Thanks very, very much.
Steve and I wish you and all of the Crystal Creek team a sweet holiday season and a wonderful new year.
Susie of Beercandy Inc.
Crystal Creek has been instrumental in taking my business to the next level. I used to have a single source and now I can shop for the best deal from vendors and I no longer worry about the packaging or shipping.
Jesse Ness, Owner of WalleyeDirect.com
You have without a doubt one of the best support persons I have ever worked with. I
hesitate to call her an employee because that just doesn’t fit her. All I can say is keep her happy and motivated. I have Janie on my team and you have Rose. They are both tops at what they do. Thanks for being a true partner with us.
I wanted to provide you with a “happy customer statement”.
Crystal Creek Logistics has been a committed, dependable partner since the start of our business relationship. Their operational excellence provides insights and security to our needs, and they have provide top notch customer service. My job is made easier by working with them and I’m happy to call them a partner!
Heather Smith /// Category Manager www.bodybuilding.com
B-Elite Fuel and Healthy Food & Snacks
Choosing CCL for our warehousing & order fulfillment partner was one of our larger decisions when setting up our business, and we couldn’t be happier. During every step of our launch, and in all interactions since then, every member of the CCL team has acted with integrity, honesty, hard work and friendly professionalism. Their expertise and can-do attitude made our business launch a success, and continues to allow me to focus elsewhere while knowing our products, shipments and customers are well taken care of.
Patagonia Provisions, Operations & Finance Manager www.patagoniaprovisions.com/